BNY Mellon Savings Account Complaints

Review and analysis of over 31 Savings Account complaints against BNY Mellon

BNY Mellon consumers have reported over 31 official complaints related to Savings account. Out of the 31 consumer complaints against BNY Mellon, 23% were disputed by the consumer (i.e. the consumer was not happy with how BNY Mellon responded to their complaint) and 100% were processed in a timely manner. 35% of consumer complaints against BNY Mellon resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


BNY Mellon Bank account or service account opening, closing, or management

March 10, 2016 - My company offers an HSA ( health savings account ) health insurance option with the HSA provided by - and BNY Mellon. During the benefits enrollment period in - 2015, my company *strongly* encouraged everyone to sign up for the HSA option over the tradtional PPO plans. I generally like the concept of HSAs and signed up for one, opting to contribute the maximum limit. Now -/-/-, BNY Mellon has unilaterally decided to impose a $ -/month fee on all balances below $5000.00. This was apparently a right reserved to them per the account terms to which we had to agree in order to opt-...

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BNY Mellon Bank account or service problems caused by my funds being low

March 7, 2016 - I set up an HSA ( Health Savings Account ) through - and administered by BNY Mellon. After the accounts were set up a new $ -/month fee was added to administer the account. This was NOT disclosed at time of setting up the account and I have no options. I am required to use this bank. This impacts - HSA account holders forced to use this service through their employers and -. $2.00 is not a lot, but they are charging me to hold my money multiplied by hundreds of thousands more people. This looks like bait and switch and puts over $ - per month into the hands of BNY Mellon for d...

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