Review and analysis of over 55 complaints against Capital One
Capital One consumers have reported over 55 official complaints related to Account status. Out of the 55 consumer complaints against Capital One, 7% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Capital One Credit reporting incorrect information on credit report account status December 20, 2015 - I am disputing Capitol One 's report regarding the delinquency of my platinum - account. I request investigation because : 1 ) The terms of my credit account and debt with Capitol One are incorrect ; 2 ) Capitol One 's report as to my payment performance and conduct on the account is incorrect ; and 3 ) Capitol One 's report as to my payment relationship with that entity, especially regarding creditworthiness, is incorrect. This is my - and only Capitol One account. This account was opened on - -, 2015. I set up monthly recurring auto-debit payments for the full balance of each st... |
Capital One Credit reporting incorrect information on credit report account status October 27, 2015 - The creditor is capital one. They are reporting that I owe $150.00. I settled the balance in -/-/-. They reported it as unpaid in -/-/-. They are refusing to update the credit bureau. I called capital one numerous times and they will not correct the records. ... |
Capital One Credit reporting incorrect information on credit report account status July 2, 2015 - We agreed to a settlement via phone with Capital One and she set up automatic withdrawals from our account. We paid the final settlement payment -/-/-. In -/-/- I later received collection calls for the same account that was settled -/-/-. I checked my credit report and it showed my settled account was not paid. I called Capital One and they said they did not receive any payments. Where did our payments go? Capital One automatically withdrew the agreed amount per month from our account. Our check copies showed receiver is Capital One, the account number, and date. I faxed copies... |
Capital One Credit reporting incorrect information on credit report account status June 22, 2015 - I cited my rights under the Fair Credit Reporting Act and asked Capital One Bank to provide me with full details regarding the proper timely billing of my credit card account. I asked them to provide proof that they billed me on time and that my payments were in fact late. Capital One ignored my request and insisted that they were correct in their billing efforts. Attached to this complaints are the letter that they issued in response to my request and the certified mail receipt dated - -, 2015. ... |