HSBC Account Terms Complaints

Review and analysis of over 11 complaints against HSBC

HSBC consumers have reported over 11 official complaints related to Account terms. Out of the 11 consumer complaints against HSBC, 45% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Account Terms Consumer Complaints


HSBC Credit reporting incorrect information on credit report account terms

October 29, 2015 - HSBC this account was closed back in 2008 and it still appears on my credit report, I 'd like to have it removed since it is well past the SOL. ...

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HSBC Credit reporting incorrect information on credit report account terms

July 1, 2015 - HSBC has a derogatory account listed on my credit report. The account remarks state paid after charge off to third party collections. '' I called HSBC to establish a date of deletion and they informed me that they do not have any accounts details such as account number and date of deletion. It is my understanding that they ca n't report negative information to the credit bureaus if they do not have enough information to validate the account. ...

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HSBC Credit reporting incorrect information on credit report account terms

May 3, 2015 - I have contacted HSBC and - on several occasions asking for verification of this debt. - just states that they verified the information and it is correct. I asked - to provide me with the information verified and I am told that it is the information on my credit report. I have sent letters to HSBC asking them to please provide information on this account as I believe the account is too old to be reported. HSBC has not responded to my request. I have made attempts to call HSBC but they have their telephone system set up to require you to provide your credit card number or social securi...

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