Review and analysis of over 5 complaints against MOHELA
MOHELA consumers have reported over 5 official complaints related to Can't decrease my monthly payments. Out of the 5 consumer complaints against MOHELA, 20% were disputed by the consumer (i.e. the consumer was not happy with how MOHELA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MOHELA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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MOHELA Student loan can't repay my loan can't decrease my monthly payments December 7, 2016 - My loan is an - loan. I was just told for the first time today -/-/16 that there is a guarantor - that is keeping me from being able to do a cash modification because my income has been greatly reduced and I am currently on short term - and I 'm not sure when/if I will be released to go back to work. I was shocked of this news and very upset that I had never been told of the guarantor b/c I have tried to get lower payments in the past and was turned down. I do not want these to go into default I 've exhausted all avenues and talked with many reps from Mohela all of my loans tota... |