Review and analysis of over 12 complaints against Real Time Resolutions
Real Time Resolutions consumers have reported over 12 official complaints related to Attempted to collect wrong amount. Out of the 12 consumer complaints against Real Time Resolutions, 17% were disputed by the consumer (i.e. the consumer was not happy with how Real Time Resolutions responded to their complaint) and 83% were processed in a timely manner. 0% of consumer complaints against Real Time Resolutions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Real Time Resolutions Debt collection false statements or representation attempted to collect wrong amount June 23, 2015 - I was laid off my job and this account was turned over to a collection company called Real Time Solutions. I received the letter from them in the mail and I called them to make arrangements on the account. I spoke to - - who set up a Hardship Agreement with me to make payments for $150.00 a month for -, -, and - of 2015. I was told to call back and set up more arrangements after those payments were made and I did to find out - was no longer with the company and I spoke with - who offered me a settlement on the account of $1800.00, and to make payments of $150.00 a mo... |
Real Time Resolutions Debt collection false statements or representation attempted to collect wrong amount March 19, 2015 - The option I needed under false statements or representation was not available, but to summarize my complaint, real time resolutions is representing themselves as a mortgage company rather than a debt collection agency on my credit reports with - and -. I have a verbal recording that was consented to by them on yesterday -/-/- between - RTR employees, myself, my husband and out financial advisor where they admitted to being a debt collection agency not a mortgage company as they are illegally reporting on my credit report. I have attempted to settle the debt immediately with ... |