Review and analysis of over 21 complaints against Barclays
Barclays consumers have reported over 21 official complaints related to Frequent or repeated calls. Out of the 21 consumer complaints against Barclays, 10% were disputed by the consumer (i.e. the consumer was not happy with how Barclays responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Barclays resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 19% resulted in non-monetary compensation.
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Barclays Debt collection communication tactics frequent or repeated calls August 29, 2015 - Used automated robocalls to call up to twice a day but usually once a day likely in violation of the Telephone Consumer Protection Act ( TCPA ) and FDCPA and local laws. ... |