Review and analysis of over 8 complaints against Great Lakes
Great Lakes consumers have reported over 8 official complaints related to Having problems with customer service. Out of the 8 consumer complaints against Great Lakes, 13% were disputed by the consumer (i.e. the consumer was not happy with how Great Lakes responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Great Lakes resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Great Lakes Student loan dealing with my lender or servicer having problems with customer service June 21, 2016 - I graduated in - 2014 from the University - after living in - for 20 years, and then relocated - in - 2014. I updated all of my address changes, but never received any communication from my student loan debtors until yesterday when I received a phone call from a collection agency demanding payment. They want me to make - monthly payments in order to get my loan out of default. I had NO idea I was in default and feel I have done due diligence in making a good faith effort to remain in compliance.... |
Great Lakes Student loan dealing with my lender or servicer having problems with customer service January 26, 2016 - The company in question has contacted me several times to repay a debt. I am currently finishing - studies through an extension from an illness that I sustained when I was enrolled in the -/-/2015. I am not presently enrolled, though I have been granted academic permission to continue my coursework as would any student who is actively enrolled. In the past, I was granted a deferment/forbearance status by this company when not actively enrolled in classes. This time, they have decided to pursue aggressively a debt repayment on the basis that I was reported by the school as being no longe... |