Review and analysis of over 2 complaints against PayPal
PayPal consumers have reported over 2 official complaints related to Incorrect/missing disclosures or info. Out of the 2 consumer complaints against PayPal, 0% were disputed by the consumer (i.e. the consumer was not happy with how PayPal responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against PayPal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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PayPal Money transfers incorrect/missing disclosures or info incorrect/missing disclosures or info November 12, 2015 - I recently received a phone call from PayPal Credit regarding an outstanding balance of $140.00 for " PayPal Credit '' purchase I made in - 2015. I have NEVER used PayPal credit before - only PayPal as connected to my debit card or bank account. Typically, this was for payment to individuals. This specific $45.00 payment was to a friend who has a baked goods company and she baked and delivered an order for me. I paid via PayPal, as I have done several times prior. Then I received this phone call and a statement in the mail in - 2015 with a $140.00 balance, because I chose to pay wi... |
PayPal Money transfers incorrect/missing disclosures or info incorrect/missing disclosures or info November 6, 2015 - I use paypal to make payments via my bank account. PayPal enrolled me in PayPal Credit, a credit line, without my authorization or without disclosures, to make a $120.00 payment to - on -/-/2015. I assumed my payment was debited against my bank account, but it was not, and was instead enrolled in PayPal Credit. There was no e-mail or notification that this was done, nor was my signature nor acknowledgment required, nor were there any disclosures provided. PayPal did not notify me that there was an outstanding balance either, so now there is $35.00 in interest payments and late fee... |