Review and analysis of over 6 complaints against Western Union
Western Union consumers have reported over 6 official complaints related to Money was not available when promised. Out of the 6 consumer complaints against Western Union, 17% were disputed by the consumer (i.e. the consumer was not happy with how Western Union responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Western Union resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Western Union Money transfers money was not available when promised money was not available when promised December 3, 2015 - Hello, I used Western Union ( WU PAY ) service to send money to - for emergency on -/-/-. I call WU on -/-/- to see if they got money from my bank yet and they said due to technical issue so they have not received the money yet. I called my bank company to check if my money has been sent to WU and I was told that money has sent to WU. I called WU pay back and explained to them and was told to call back in 24 to 48 hours to check the status of the money. I called them back daily after the - and until the - I got an email like this : " Your payment was received on -. We sou... |
Western Union Money transfers money was not available when promised money was not available when promised November 23, 2015 - On Friday, - -, I scheduled a money transfer of $450.00 through Western Union ( WU ) to my son in Oregon through the Wupay ( billpay ). On Monday, - -, money was sent by ACH from my bank account to WU. The money as advertised should arrive in 3 days on Wednesday, - -. The money did not arrive so I called WU. They said that they had n't received the money and to wait a few days but in the meantime they would escalate the transfer to research. I called at - Friday, - - about the status and they said it was still not funded but it had been escalated and should just be... |
Western Union Money transfers money was not available when promised money was not available when promised November 2, 2015 - I attempted Western Union money transfer to another country ( - ) using the service they call " WU Pay. '' This is an on-line billpay type transaction which Western Union advertises as allowing for funds to be obtained by receiving party in about 2 days. My account was debited on -/-/15 and as of -/-/15, my father was unable to obtain the funds. Multiple phone calls to Western Union were made with representatives assuring me that it had been cleared and the funds were available but he could not obtain the funds. On other occasions, I was told that there had been a hold on funds ... |
Western Union Money transfers money was not available when promised money was not available when promised October 30, 2015 - Fund transfer was done on - - 2015 and suppose to be delivered to receiver by - - 2015 but till - - fund not received. As per Western Union money delivered to Receiver 's bank and Case - was opened and resolution till today. receiver have to go to the bank every day to check but no fund in the account and receiver 's bank has no record of fund transfer received from Western Union. ... |
Western Union Money transfers money was not available when promised money was not available when promised October 28, 2015 - Money has been sent by Western Union to private party in -. I received information that money can be received in - - WU reps. - women walk for - miles to get it but in - reps told her that is WU system doesnt work. She has to walk back by rough road w/o pavement. ... |
Western Union Money transfers money was not available when promised money was not available when promised October 28, 2015 - This is about Western Union money transfer to another country. I sent a money transfer in - -, 2015 to a relative who is not very mobile and is easily tired. My relative went to the Western Union agent in that country and was told that there was an error. I called up Western Union and was told to cancel the transaction and that the money will be refunded to my bank account and to make another WU transfer. I cancelled the first transaction and made another transfer. For this - transaction dated - -, 2015, my relative was told that there was an error but the agent can not tell wha... |