Review and analysis of over 2 complaints against BMW Financial Services
BMW Financial Services consumers have reported over 2 official complaints related to Taking out the loan or lease. Out of the 2 consumer complaints against BMW Financial Services, 100% were disputed by the consumer (i.e. the consumer was not happy with how BMW Financial Services responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BMW Financial Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BMW Financial Services Consumer Loan taking out the loan or lease taking out the loan or lease November 25, 2015 - On - -, 2015 I purchased a - BMW 528i from - BMW of - through their " Owner 's Choice '' finance program. Before visiting the dealership, I researched the lease specials available and intended on leasing a vehicle ; in fact, until I spoke with the Finance Manager, all payment terms discussed with the sales representative and sales manager were, as I understood, lease payments. After we came to what I felt was a satisfactory payment amount, I was sat with the finance manager who explained the " Owner 's Choice '' program to me. He explained that the differences between " owner 's... |
BMW Financial Services Consumer Loan taking out the loan or lease taking out the loan or lease October 19, 2015 - The payments on my loan are supposed to be slightly lower as I was supposed to have an additional - down, the sales manager at the dealership was trying to pocket the money for himself so was unable to do so. I purchased the vehicle on - -, the sales manager said I was putting a total of - down but would only show - and to give him the - difference in cash. I realize this is not an error on end of BMW Financial, however, they should be willing to adjust payment amount if I can put the additional - down as planned. Complaints have been filed directly against dealership, BMW... |