Experian Credit Reporting Complaint

Unable to get credit report/credit score problem getting report or credit score

Experian Credit reporting department,

Unable to get credit report/credit score Problem getting report or credit score Colorado

Attempted to obtain report from Experian through AnnualCreditReport.com and received an error message directing me to experian.com or to call Experian consumer services. Attempted to PAY for my report through Experian.com and received the same error message. After speaking to consumer services they stated that they can not verify my identity ( even though I have provided 100 % legally factual information ). Phone rep for consumer services says there is no way to obtain my credit report.

Experian customer in Colorado
Feb 24, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with non-monetary relief

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