Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Arizona

In - -, I was in a bad - accident that caused me to fall into financial trouble. In - -, I was able to make a payment to catch up my mortgages that would have left me in good-standing as of - -, -. After paying the full payment amount they indicated after going through their automatic system and speaking with - people ( $ - $160.00 ), they stated that they only received $ - $160.00 and it still does not bring my accounts to good-standing regardless of the statements and information given to me. Even after confirmation with my Bank stating that they received the full payments of $ - $160.00, Freedom Mortgage has continued to state that they can not find the money or that it has been misapplied but are not resolving the issue. They continue to delay and are refusing to resolve the issue after a month of continual calls and interactions.