USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals California

-/-/-, I fell victim to an e-check scam. USAA Federal Savings Bank assumed I was part of it. After 19 years, they assumed I was a criminal. The scam started on -/-/-. A person claiming to be from the human resources department at the - - contacted me. She said I was shortlisted to interview for an available position based on my talent.hubstaff.com resume. I did n't recall applying for the company. However, after an exhaustive year looking for a permanent position, I let this slide, along with her - address. I followed the instructions, and used my - address to contact a supposed - - Hiring Manager via -. This did not appear out of the ordinary. In looking for remote work, other companies mention - for communicating with virtual staff. The hiring manager said to meet her at -


We met as scheduled on -. She told me more about the Content Manager position and the - -. The job description was comparable to other companies and her details of the - - matched the company 's website. Then, she asked several interview questions. I assumed this was the first stage, so I did n't find it odd. When she came back 25 minutes later and said I had the job, I was incredibly shocked. Even the most menial remote position had steps. Nonetheless, I allowed myself to believe it was true. She asked me to verify full name, provide my address and began to discuss payroll. This is how she learned I banked with USAA. We met back on - on -/-/-. Around -, I received an email from a supposed - - supervisor, complete with a --page offer letter, company code of conduct, - and - forms. About an hour later, I received the email with an e-check for $4800.00 to buy my laptop from an approved vendor. I was to deposit the check using a mobile app. Since they were giving me money, not requesting money, I was n't suspicious. Plus, I 'd been using mobile banking for years. I took a photo of the front, the back, then made it to the verification screen. It stated $200.00 would be made available immediately, and the remainder in 7 days. Still believing it was a legitimate job, I did NOT press submit. I thought the long hold would delay training. However, USAA Federal Savings Bank ceased doing business me within an hour. When I asked for an explanation, the manager alluded to fraud, yet would not provide specifics. Luckily, a - search lead me to an article that exposed the full scam before I completed those " new employee '' forms. I told the fake hiring manager I would not be moving forward and blocked her on -. I saved all correspondence for reference. In addition, I filed a complaint with the FTC, and notified - support so others might be protected. Meanwhile, my relationship with USAA Federal Savings Bank is a nightmare. I never received anything in writing, so the only way to learn about this process is by calling. What 's more, the empathy and information vary each time. From what I 've gathered, my account is in credit-only status. It will be cashed out 60 days from -/-/-, and the fraud department 's decision is final.