USAA Savings Bank Account Or Service Complaint

Checking account Deposits and withdrawals

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals Indiana

Back in - of - I had a direct deposit of - dollars that went into my checking account at the time with usaa, well there was fraud on the account not due to my own doings but a guy that I met online and gave him the information to put money in my account. They put my account on hold and locked it out due to this guy ( - - ) he would call himself, I even reported him to the FBI and still have emails that he sent me from that time, they have requested information to prove my identity and I did, every time I would call them to see if they had come up with an answer they would either hang up on me or transfer me to 5 if not 7 different departments and this is still going on today as we speak. Here is is - -, - and they still have my money of - dollars and cents that i received from my job back in - and they still will not give me my money back.

USAA Savings customer in Indiana
Jan 24, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

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