U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Checking account Account opening, closing, or management Arizona

I had opened the US Bank account with the promotion ( $150.00 promotion ) if i meet the required conditions ( like direct deposits of $500.00 or more etc.. ) - all the terms and conditions are met now. The promotion code was applied and the account was opened before the - - ( promotion deadline end date ). When i am inquiring about my promotional bonus - I am getting excuses from them that something is missing ( like account type is not the promotional account type ). The account type is silver checking which is covered. But i do n't see that bank is willing to offer the promotional bonus of $150.00.