JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Rewards New Jersey

As a Chase - - - Visa card holder, I was solicited by Chase around the - to invite my friend/family to apply the same credit card. I was promised for each approved Visa card, I 'd get - - - miles. I gave my fiance 's name and her email to Chase. And soon after, she started to get a few emails from Chase ( She had never done any business with Chase before. ). She used one application form from Chase with my - mileage number ( - ) on it to apply and got approved for her Visa card. But the - miles as my reward have never come. I started to call Chase in early - and spent countless hours with different service representatives. But Chase refuses to keep its original promise of - - miles and also refuses to send me copies of the referral form I submitted and the Visa application form submitted by my fiance. This shows how arrogant and dishonest a big bank like Chase treats little customers nowadays. My Chase Visa card that Chase solicited for its business : - My fiance 's Chase Visa card as a result of my invitation : -