Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Other bank product/service Making/receiving payments, sending money Pennsylvania

I went into sears and purchased a refrigerator and financed it through their credit card, and never got a statement, and also now was reported past due with the credit bureau. I am a - and was treated with distain and like a criminal. I was interrupted many times as I was trying to talk and one person I talked to, - at either sears or Citi bank said that if I make the - dollars that would be fine, she would correct my credit bureau and also make sure all charges were taken off the account,, Then on Saturday I was called by Citi bank and said I was past due. I got a chance to call them today thinking it would take time to correct all the above to find out that nothing is corrected and that I still am past due. I paid the amount ( - ) immediately and now am contacting you. I assume that nothing will be done and I will hear nothing from Citi Bank or sears, but I know my collection department does what we say will do.. and they should too. - - Phone : - | Fax : - -