U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Checking account Account opening, closing, or management Arizona

I had fraud on my account -/-/- and my husband said he was taking care of it and it the meantime - or - accounts were open in my name that I was unaware of and - stayed open from -/-/- until -/-/-. My husband tried to deposit - checks in which one was deposited at around - in the afternoon and we were at the bank before they opened to make the deposit but it was already sent and returned overnight. The other was for a job he did and when he deposited it in his account they said it would be available the next day so he deposited a check in my account and it came back so now the branch manager at the us bank - location is closing my account based on this - account even though I have been with them for around 16 years and always in good standing. When I went to the bank I found out that a credit card was charged off in my name that I had no idea of. I tried to explain it to the branch manager - - and he said he wanted proof even though the


It is my opinion that this guy did n't want to do his job and look at my history because he admitted he was just basing this off this account and he had the right to keep it open according to the operations division that suggested me at a high risk even though I have excellent history with them. When the first check came back they put a hold on the account on -/-/- and did not notify anybody and the accounts that were opened were done through direct bank but yet nobody found it odd that someone would open - accounts within a months time and no activity. I explained to him that I just wanted my account open and if it happened again then fine close it but he was not customer friendly at all even though I sat on hold to operations office for a while listening to how us bank is customer friendly.