Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

We went to refinance with another company due to the - - at the time increasing my monthly payment close to $400.00 - per them they under estimated my escrow. Not really sure how that could have happened when virtually nothing had changed over the year. The property taxes may have increased $150.00 over all, but that in not way constituted that high of an increase. Went to closing, I was told that the payoff balance included the -/-/- payment. I had made the payment, then once I found out the payoff included that amount, the -/-/- payment was reversed. A week later the - rejected the wire transfer as they are now stating funds were short. Thus the -/-/- payment, they had advised not to pay, since it was included in the payoff amount. The attorney went over all the numbers & confirmed to me that the payoff amount wired to them indeed included that -/-/- payment. They now have left me threating phone calls & sending me - to Foreclose on my home. I have Never missed a payment with this company. We spoke to a gentleman with the said company & he advised that they would accept the wire next time it was sent through. I has bounced back yet again. - they had also advised I had money in escrow in - phone call & then in the next call advised I had a negative balance - not sure how that can happen. I just want this matter closed out & finalized - I am already ready to move on with my new - & making payments to them. Thank you for your time & assistance in this matter.