Capital One Credit Card Complaint

Capital One Credit card department,

Customer service / Customer relations Alaska

I tried to pay my bill and was informed that my CC was closed unknown to me due to " fraudulent activity '', what was really happening is that Capital One was saying the money from payments was on my CC when it was n't taken out of my bank yet and my bank would reject Capital One so it would then be taken back from the card thusly resulting in an overdraft. Either way they " closed '' my account on the - of - without informing me prior, I called and wanted to know what was going on and they could n't and or would n't tell me anything. I had deposited $400.00 to start this card and paid off what was owed back down to a balance of $400.00. I was told by over 8 different Capital One representatives including supervisors that the remaining $400.00 would be taken from the deposit and everything would be settled and I would not have to call again, it would $0.00 out my account and reflect accordingly on my credit. The $400.00 was supposed to be put on towards the balance 5 business day 's after they closed my account so that would of been the - of -. I spoke to a supervisor on Monday the - who informed me of this thusly and stated " you will not have to call back it will be taken care of automatically '', I waited until Friday the - to check and make sure it had been done, it had not. I called again and talked to another representative who told me " it will be done tomorrow and by Monday it will have a $0.00 balance ''. I waited till Monday the - with no movement yet again on my account. I called the following morning ( Tuesday the - ) their time and was told yet again, be patient it will get done, all while nothing is happening.