Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Delaware

Freedom mortgage over charged me $820.00 for my escrow account. I am retired and this has a significant impact on my budget. I learned that they over charged me when I got a refund check in -. I questioned this and got a response with a lot of inaccurate information. I sent them a response to their letter on - - and have not gotten a response to date ( -/-/16 ). I left - messages for - - - and have not gotten a return call. Finally on ( -/-/16 ) I spoke someone on the escalation team and I told them that I expected a response to my letter.