Domestic (US) money transfer Money was not available when promised
The Western Union Company Money transfers department,
Domestic (US) money transfer Money was not available when promised Florida
This morning, I sent money to my wife via Western Union. I was provided an - # ( - ). I was informed the recipient was unable to receive the funds because the - was incorrect. Western Union collected the money from my checking account, but has not credited my Western Union account. I was advised by my credit union that they could not cancel my debit card transaction because I " entered into a contract '' by using my debit card. I was provided a " system trace audit number '' and " sequence number '' by my credit union. I emailed screen shots of this transaction on my checking account and a picture of the document provided to me by my credit union with the technical numbers associated with the above listed transaction. The Western Union help desk. I was given the help desk reference number of - from the email address --.
The Western Union Company customer in Florida
Nov 04, 2016
* Source: CFPB Complaint Database
The Western Union Company response to complaint:
Closed with explanation
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