The Western Union Company Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

The Western Union Company Money transfers department,

Domestic (US) money transfer Other transaction issues New Mexico

This complaint is about Western Union. I tried to wire $200.00 to an acquaintance on Monday, -/-/2016. I received a text from the saying the transaction was under review and should be resolved in 2 hours. After 2 hours I called them and they told me that the transaction was denied, and that someone would be calling me back to let me know how I might get a refund. Well no one has been calling me back. I 've left them Emails, and called back, and they say the same thing, someone will call me back with information about a refund, and basicly the business week has passed by without any calls regarding my refund. I 've made sure they have the correct phone number. I get the feeling they are n't ever going call back and are planning on keeping my money. So consumers beware, Western Union has deteriorated into a bunch of old west bandits.

The Western Union Company customer in New Mexico
Oct 28, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more