Domestic (US) money transfer Other transaction issues
The Western Union Company Money transfers department,
Domestic (US) money transfer Other transaction issues New Mexico
This complaint is about Western Union. I tried to wire $200.00 to an acquaintance on Monday, -/-/2016. I received a text from the saying the transaction was under review and should be resolved in 2 hours. After 2 hours I called them and they told me that the transaction was denied, and that someone would be calling me back to let me know how I might get a refund. Well no one has been calling me back. I 've left them Emails, and called back, and they say the same thing, someone will call me back with information about a refund, and basicly the business week has passed by without any calls regarding my refund. I 've made sure they have the correct phone number. I get the feeling they are n't ever going call back and are planning on keeping my money. So consumers beware, Western Union has deteriorated into a bunch of old west bandits.
The Western Union Company customer in New Mexico
Oct 28, 2016
* Source: CFPB Complaint Database
The Western Union Company response to complaint:
Closed with explanation
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