Savings account Account opening, closing, or management
Ally Financial Inc. Bank account or service department,
Savings account Account opening, closing, or management New Jersey
I can not access my Ally savings account via online, mobile or via telephone. It 's been over 2 weeks since I 've been able to access my account or even verify what my balance is. I 've called Ally on numerous occasions and I 've been told that it is an IT issue. I am refused my balance and twice I 've requested a bank card to no avail.
Ally Financial Inc. customer in New Jersey
Oct 18, 2016
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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