Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Virginia

Section One : FALSE OVERDUE NOTICES I am making a request for your office to determine why I am receiving letters stating that my mortgage payment is overdue and I am now being charged a late fee? Attached is an affidavit from my bank showing that all my payments from the past have been received and posted prior to the - of the month since - -. 2. Please find out what are my monthly payments? I have been sent a notice of $950.00, $660.00, and now $740.00. I would like to see the math on all of the above figures. How did my loan go from $790.00 to $950.00? I would like to see the math. After a refinance in - of -, I have been making payments of -. This is an FHA loan and includes principle, interests and hazard insurance. I have a 100 % tax abatement given to me by - Country for persons who are - and over and beneath a certain


3. I have also been sent a statement for late payments for the previous month for $1500.00. How was this tabulated? Section Two : ESCROW ACCOUNT/UNAPPLIED FUNDS 1. I finally found out last month there was some type of unapplied funds of -. Why are these in an unapplied fund bucket? Where did the $220.00 go of the -? I have never made a partial payment. What check number was this? Please ask them to provide the check number ( see bank report for check numbers and payment ). I have never paid a partial payment. Please ask them to provide the check number and why money is missing.