Select Portfolio Servicing Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Illinois

I have been since - of 2016 requesting a short sale I have been working with SPS, I Have submitted many complaints to try to get the problem of SPS asking repeatedly for document 's they say need to be updated only do to SPS not processing them in a timely manner, as of -/-/16 the complaint I submitted was answered ( with SPS needs more updated document 's ) ( that is the Complaint ) it has been almost a year. on -/-/16 I was referred to the Ombudsman -. to expedite the paper work for my short sale request. I have spoke to a number of people in the Dept. the last to be supervisor - - - who on -/-/16 I was told I would have a answer, in - to - hours since then, I have not been able to get a phone call back and I did not receive a answer but I did get a request for more updated document 's, on -/-/2016 my biggest concern is that SPS has required the title company - - ) different times to change the PRE HUD this last request is that line - be correct to

file, in 30 days by law iff a short sale is not completed. SPS has cost me to lose my lawyer to represent me, due to the repeated request for updated document 's, they have had - - - restart my file over many times, causing the realtor, to redo there part of the short sale, and my husband and myself costing me money to keep the unit overhead paid every month, that we do not have. I have now had to go to a debt consolidation firm to help with my bills, I need this to be over with. I have been not able to get a return call from - - in the - -. to tell me what happen. I have made many complaints, and I get the same response fro SPS we need more document 's updated, I am hoping this time - - will contact me, with a solution to this on going problem. it has been 8 months.