Shellpoint Partners, LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Washington

I had previously submitted a complaint - - -, but did not respond. I thought our new loan servicer ( Shellpoint ) was moving forward with our loan. They are not. I have called almost - dozen times and have only received calls back in which they hang up on me when I answer. I have done EVERYTHING required to modify my home loan, repeatedly. Nothing ever comes of it. I have been stuck in limbo for years now. And because nothing is ever reported positively to the credit agencies, my credit is always ruined so that I never have any other recourse. I need help. These loan servicers are just kicking the can until homeowners give up. I will not.

Shellpoint Partners, LLC customer in Washington
Sep 16, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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