Citibank Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Citibank Bank account or service department,

Other bank product/service Making/receiving payments, sending money Pennsylvania

I made a wire transfer of - $2500.00 to my husband in - - more than 3 weeks ago, with Citibank. When I made the transfer, the receipt said the money would be available within 7 days. As of today, there is still no transfer. Citibank has blamed the receiving bank ( - ) and also blamed the Treasury Department -. I 've made contact with - and neither are involved or are holding any funds. Citibank continues to make excuses on a DAILY basis and are offering no real help at all. Essentially, they have stolen my $2500.00 and do n't care.

Citibank customer in Pennsylvania
Aug 26, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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