U.S. Bancorp Consumer Loan Complaint

Vehicle lease Taking out the loan or lease

U.S. Bancorp Consumer Loan department,

Vehicle lease Taking out the loan or lease New Jersey

I have a car lease loan with US Bank and I was told by the - dealer that I got the car from that I would get a " pull-ahead '' discount on my vehicle and also up to $2000.00 in credits towards a new vehicle, which my current vehicle is due to be handed in in -. I have not gotten a " pull-ahead '' or any discounts or credits from US Bank. Normally, these " pull-aheads '' and discounts take place 3-4 months prior to the expiration date of lease loan. Apparently, the " pull-aheads '' are NOT from - but rather from the loan company. Some people get it and some do not. Since this is a federally regulated bank, this would be considered discrimination. Please investigate. Thank you.

U.S. Bancorp customer in New Jersey
Aug 24, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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