Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
SunTrust Banks, Inc. Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Virginia
Mortgage Payment was taken from the checking account account, but not applied to the Mortgage account. Further, credit rating agencies were informed that my account was delinquent, which resulted in credit being adversely affected. Thereafter business loans could not be obtained.
SunTrust Banks, Inc. customer in Virginia
Aug 13, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with explanation
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