Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Colorado

We received a purchase contract on - -, 2015. SPS is the - lienholder and for over a year we can not get a short sale approval. The - Lienholder will not issue a short sale approval until the - lienholder releases their short sale approval. I filed a complaint with the Ombudsman Department at SPS and I called in today to make sure they have received my complaint and a Rep. in the Ombudsman Department named - told me that they will never issue a short sale approval until the - Lienholder sends out their approval -. I have both lienholders telling me that neither one will ever issue an approval until the other one does first. The - Lienholder is a Conventional Private Investor. The Buyer has been hanging on for over a year and the seller has cooperated and provided everything needed for the file. I will be reaching out to our Liaison with our local Sentor 's office as well. Please help!!