Conventional fixed mortgage Loan servicing, payments, escrow account
Wells Fargo & Company Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Alaska
Inadvertently missed a mortgage payment at Wells Fargo. Received +/- 15 robo calls at all hours. On picking up and saying hello, the line went dead. Finally, on Sunday - -, a live person was there and explained the issue which I corrected online immediately.
Wells Fargo & Company customer in Alaska
Aug 09, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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