Wells Fargo & Company Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Other mortgage Loan servicing, payments, escrow account New Jersey

Recently, I received notice from the state of NJ that my homestead rebate was sent directly to my mortgage service provider, Wells Fargo. I called Wells Fargo several times and they finally told me that I had to provide proof that the state of NJ sent them the money. It was never applied to my taxes ( as my taxes are included in the mortgage payment ). Please help I do n't know how I can prove they received the homestead rebate in the amount of $260.00.

Wells Fargo & Company customer in New Jersey
Jul 26, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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