USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals California

I have a checking account at USAA bank. Someone, a third-party criminal of some sort, wired in $4000.00 and withdrew the money in $900.00 increments from an ATM in Florida. I have never been to Florida. The bank made me aware of the fraud. Separately, I have $1300.00 in an investment account to buy and sell stocks. I asked USAA bank to wire this money to a different bank, - bank. The request was made Monday, - - in writing. USAA bank has thus far ignored my request, on the apparent grounds that my checking account is - $4000.00 as a result of the fraudulent activity which is not my fault described above. The bank has also frozen me out of my own accounts online, and not given me any information about them. Their excuse is my accounts are " under review '', a phrase that has no meaning at all in banking