USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals Alabama

I am - and was discriminated against by USAA because of my race/class. On -/-/16 I deposited a money order in my account for $500.00. The money order was placed on hold until -/-/16. I called to speak with an agent on -/-/16 to see why the hold had been placed on money order ( same as cash ) that I 'd purchased with cash. The first agent I spoke with ( - ) asked me where did I get the money from to by the money order. Which is discrimination and was not the cause of my money being held. I asked her what did she mean and she said how did you make that money. I told her I was offened by that question. She never apologized. I explained to her that I had checks coming out of the account ( rent, etc. ) that the money would need to cover and if not available my account would be overdrawn. I also explained to her the hardship it would cause my family and the only reason I deposited the money orders is because I thought it was the same as cash. There is no USAA bank in my state so other than direct deposit and depositing money orders through my mibile account I have no way of depositing funds. I asked if the call could be escalated to another department which it was. The second representative I assumed would better trained in costumer service but not so. She too belittled me asking " I do n't understand way you would deposit the money orders with the possibility of them being held. '' This was after I 'd explained to her that I thought the money order was same as cash. She was very rude and told me " I 'm not reversing the hold now what else do you want to talk about. '' As of now $560.00 ( money orders which I purchased ) is on hold and will not be released until -/-/2016. Please advise me what to do at this point.