BBVA Compass Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

BBVA Compass Bank account or service department,

Checking account Making/receiving payments, sending money Texas

My business partner and I have experienced a total breakdown in communication with the BBVA branch -, T- -. The staff have not resolved simple banking issues and do not reply to our calls or emails. As a result our company : Can not make on-line wire transactions, despite compiling all the relevant paperwork in the branch in person in - Have not been able to have new cards correctly issued Can not access the - account all on line ( error message - account locked )

BBVA Compass customer in Texas
Jun 28, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

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