BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Checking account Account opening, closing, or management California

To whom this may concern, I have been suffering from the hardship of being repeatedly denied access to even the most basic checking accounts from a wide variety of banks. I am unsure why this is but the result is I have been having significant financial troubles and for the past 7 months I have been unable to cash any of my checks that I earn as income. As a result, I have had severe financial hardship being unable to afford basic necessities and being unable to pay medical bills. Recently, given the fact that I had over $1500.00 in un-cashed soon to be expired checks, I tried opening up bank accounts again. Simple Bank, a subsidiary of BBVA Group and partnered with The - provided me with an account. Because over $400.00 dollars worth of checks had already expired and I was traveling, I had my mother, with a signed power of attorney, takes pictures of the checks and send them to me. I then used industry recognized signature software to endorse the checks and proceeded to deposit the


In what appears to be a final and completely one sided decision, Simple, just moments ago unilaterally closed my account and is not answering my calls or questions. Simple simply says " [ I am ] no longer a customer and thus can not receive support ''. I take issue with Simple 's actions on a number of levels, not only does Simple actions violate the CFPB 's push for banks to allow checking accounts for all but it also puts me back into a financially precarious situation and I am likely going to face $1000.00 of checks expiring. Placing additional burden on my already very - situation. While the heart of the problems lies within the entire financial industry locking me out from accessing even the most basis checking account, I would like Simple to explain the following : 1. - - of Simple sent me a message saying my account has been closed because " the check you deposited was not valid ''. I have inquired to simple why the check was not valid and further inquired to which check was not valid ( I had deposited - different checks ) and Simple has not responded. Please clarify why the check was not valid, allow me to explain my situation ( I am willing to provide any additional documentation ) and re-open my account. It appears as though Simple did not even try to process the check so it is unclear why the check was invalid. 2. ) Please explain to me how I am supposed to pay medical bills if I am unable to cash valid checks. In this situation Simple is making a very inhuman decision to limit my access to earned monies while simultaneously refusing to explain their decision. Please offer solutions or methods which I can cash the checks. You may contact me at -- or via mail at - - -, - -, California, -. Sincerely Yours, - - -