Checking account Making/receiving payments, sending money
Capital One Bank account or service department,
Checking account Making/receiving payments, sending money New York
I am filing a complaint towards the Capital One Bank due to their scams. I have been with capital one for a few years now where there has been a few situations I had to block or cancel my debit card because fraudulent transactions in the past but that is not the reason why I am filing this complaint on them. I am having a major issue with Captial one regarding two payments that were recently made to - and were processed successfully during the time of payment but ended up being drawn back from my bank a week after the time of payment with a denial from - that caused - charge a past due balance for my upcoming bill twice in a row ... .capital one bank withheld the payment on their end. i had filed a complaint via phone to both parties. Capital one bank continuously blamed - for their " error '' with charging double for two payments that were made but were n't processed. I did n't know what else to do, so I just reported - to the - to get to the bottom of this. Finally, I received a phone call from the CEO of - where they were able to tell me that the scandal is coming from my bank after all. I demand Capital one bank to pay for my upcoming balance of $700.00 to -. I will no longer be a client to such an irresponsible and unsafe bank such as capital one.
Capital One customer in New York
Jun 20, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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