USAA Savings Bank Account Or Service Complaint

Checking account Deposits and withdrawals

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals Georgia

I have had $4000.00 in direct deposits on my account this week. - - - - My account has a hold on it for - for a check I deposited -/-/-. I filed a complaint regarding their banking error. A rep from USAA called me on -/-/2016 informed me that they do not accept - party checks, the check would likely be returned back to the issuing bank and another - would be taken from account. My complaint was the same, I never received a deposit of - for this check a second time. I told the person i 'll let it be worked out with with my cfpb complaint. they have now put a fraud alert on my account. I can not access my funds to my account at all. I can not use my debit card, I can not pay my bills, I can not go into a bank to withdraw funds, I can not transfer money to


I endorsed it and deposited it. the check has not been reported as stolen or anything by the issuing bank. I have a mortgage to pay. I have a light bill to pay. if they reverse this deposit-i never received a - time I still have - in my account. If they fix their error I have - in my account. either way I have money available to pay my light bill but they wo n't allow me to do so. so my lights are going to be cut off. I also have travel for work on sunday and no access to my funds to pay for a required business trip.

USAA Savings customer in Georgia
Jun 02, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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