Ocwen Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Mississippi

- credit reporting agency dropped Ocwen Loan Servicing , LLC from my credit file, stating in their answer to CFPB case number - I filed that Ocwen Loan Servicing , LLC account was reinserted on the credit file on -/-/-. Please contact Ocwen to see why the account is no longer reporting and to see if they can report the account on your credit file. - is still reporting the outdated information Ocwen submitted to CFPB case number - in answer to my complaint filed in - -. Per - -, Consumer Account Analyst, Office of the Consumer Ombudsman, Ocwen Loan Servicing , LLC response in this case number dated - -, -, Ocwen electronically reports information to the credit reporting agencies on a monthly basis. However, as of - -, -, Ocwen has not sent any updated information on my mortgage account - to any of the credit reporting agencies. I called Ocwen Loan Servicing , LLC at - on - -, - after talking with a representative of -. I spoke with - who gave me identification number -. She verified that the account in fact had not been reported since the above mention date. - was to contact me within - working days. To date, I have not heard from - with Ocwen and the account still show that Ocwen has not sent updated credit reporting information. I am uploading the credit reporting information I got from my Ocwen account online, plus correct information that shows the account is paid each month as agreed.

Ocwen customer in Mississippi
May 27, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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