USAA Savings Bank account or service department,
Checking account Deposits and withdrawals Louisiana
I HAD A ACCOUNT WITH USAA MY ACCOUNT WAS COMPROMISED BY A 3 RD PARTY -. I WAS TRYING TO GET A LOAN WITH THEM. I HAD TO GIVE THEM MY INFORMATION TO VERIFY MY ACCOUNT, THEY PUT IN - DOLLARS IN MY ACCOUNT AND USAA PUT THAT MONEY ON HOLD. WHEN I CONTACTED THE FRAUD DEPARTMENT THEY REMOVED ME FROM SEEING ACCOUNT SO THEY CAN FI- IT AND CORRECT NOW THEY GIVE THAT MONEY THAT WAS ON HOLD BACK TO - - AND CHARGE OFF MY ACCOUNT - DOLLARS. THAT MONEY ON HOLD SHOULD HAVE CLEARS UP ACCOUNT TO - BALANCE. PLEASE MAKE THEM DO THERE JOB AND CLEAR THIS ACCOUNT UP.
USAA Savings customer in Louisiana
May 25, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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