Ocwen Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Kansas

This is for the property in the Estate of - - - at - - - -, - KS -. This estate is in probate and this has been approved by the court for me to purchase the property. I have Secured Title of - ( - - - - - - - Kansas - Phone - ) to manage this process. We had a mortgage pay off letter from -/-/-, but the Title company obtained with my permission a new on - - -. I have attached both of these items. We sent payment in full for the amount on the - - letter from Ocwen. Then On - -, -, Ocwen contacted the title company stating they had not received the full payment but refused to send the documentation to the title company. The title company told Ocwen to contact me. I received 2 phone calls with nearly unintelligible messages and not form a number showing up in caller ID as Ocwen ( - ). When I was able to determine that the word 'Ocwen - was uttered in the second message I called the title company. The title company explained what they knew. I then called Ocwen


we had paid the full amount of the - - pay off letter, which they have not applied to the mortgage. I also explained that I had never requested a title search and I would not pay for it. ( side note : if they provide a clear title search it is 100 % fake the title company can explain ) I also explained that it was not in foreclosure and could not go into foreclosure since it was an estate in probate. I was clear that I would be perusing legal means to clear this fraud on their part up. When they sent my new payoff letter over it also included a late fee for their mistakes.

Ocwen customer in Kansas
May 16, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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