Capital One Bank Account Or Service Complaint

Capital One Bank account or service department,

Savings account Deposits and withdrawals California

Missing Funds. Funds that were requested to be transferred were lost by Capital One 360 Bank ( routing number:- ) I initiated an online transfer of funds from Capital One 360 Bank ( from the - Bank - ) to - Bank - - -, 2016. On - -, 2016, the - Bank online transfer details indicated that the complete date of this transfer was - -. Also on - -, Capital One 360 Bank records indicated that the requested amount was withdrawn by - Bank. On the weekend of - - or -, I closed the Capital One 360 Account believing the - Bank statement that they received the Capital One 360 funds. On - -, - Bank Online History indicated a reverse ACH deposit from Capital One 360 Bank. Also, on - -, -., I received an email from Capital One 360 Bank stating that Capital One 360 was unable to complete the transfer request from - Bank ( " Your withdrawal was n't processed Dear - We were unable to complete the request from - Bank to withdraw money ''. ).


-. ) - Bank reported again on - -, that the aforementioned trace number indicates merely that the Capital One 360 account was closed and no money transfer was associated with this trace number. The funds have not been shown to be in both Capital One 360 Bank and - Bank since - -, 2016. We are imploring this agency to push Capital One 360 and - Bank to retrieve our funds and deposit them since our numerous conference calls beginning on - -, - -, - -, - -, - -, and - - to - Bank and Capital One Bank have not yielded any meaningful results.