Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Florida

I have been receiving harassing phone calls at my workplace from a - - at Navient. He has also threatened wage garnishment, even though Navient has no ability to garnish my wages without first sending my account to an attorney collection firm and then taking me to court and then winning a judgment, and then executing the judgment. I would like him to stop calling my workplace and stop making threats. I am trying to save up enough to make payments again on my loan but I do n't think I should be threatened or receive calls to my workplace. If he continues calling my workplace then I may be fired and will never be able to pay back this loan. My account number is -. My home address is - - -, - -, - FL -. This account is under my previous name, - -. I have recently changed my name to -. The balance on the account is $38000.00.

Navient Solutions, Inc. customer in Florida
May 02, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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