USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals Illinois

FYI, On - -, - - - called his - account to check the balance. He discovered that his account balance was $12000.00 in the negative. He contacted his father to see if he had any knowledge of why his account would be negative. On this same date, - - - went to a local - Bank, - -, Texas branch to discuss the account. At this time, it was revealed to him by the local branch that there were - online transfers from his - to his USAA Federal Savings Bank. - - - advised the bank that he never authorized the transfers. On this same date, he was advised that there was a USAA local branch in - -, Texas that he could visit to discuss the transactions. On this same date, it was revealed to - - - that his accounts was fraudulently taken over. Additionally, he was notified that someone somehow gained access to his account, requested a debit card, changed all security notifications to a number. Last information on the account is that all of the charges are over $25000.00. USAA Fraud Department - x - ; Case # - USAA has informed us that the violator requested a debit card from USAA and that the debit card first - digits are : - the last - digits are : - The debit card was sent to : - - - - -, -, - - violator 's Cellphone # - USAA has since informed - - - that they have made a business decision to terminate his membership and has determined that all funds owed are his responsibility.