BBVA Compass Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

BBVA Compass Bank account or service department,

Checking account Problems caused by my funds being low Texas

On - the - I deposited a check in the amount of $250.00 bringing my balance up to $320.00. Following my deposit, I used my debit card for - purchases in the amounts of $38.00, $44.00, $120.00, $40.00 and $46.00 totaling $290.00, thus leaving my account with $35.00. I received - NSF charges for my purchases each in the amount of $38.00 totaling $150.00. My account is now in the negative and the bank refuses to refund the charges. How is it possible to get charges when there was money in the account?

BBVA Compass customer in Texas
Apr 28, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

Consumer disputes how BBVA Compass handled their complaint

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