BBVA Compass Bank account or service department,
Checking account Deposits and withdrawals Texas
I recently opened a business account with BBVA in - 2016, and ever since then, I have been having issues with logins, password retrievals and the rest. The most painful thing was when - of my clients wired money into the business account and subsequently had to wire some into the company 's brokerage account. The wire transfer was cancelled and hence, account frozen. I have gone to the local branch at - T- to make complaints, but all to no avail. I was told they could n't unfreeze the account because whoever froze it is still unknown and neither do they know the reason behind it. This is a business account, and I have n't been able to conduct business the way I should. All I want is to withdraw all my cash and possibly close my account with them. If no resolution is reached in couple days, I will proceed with legal actions. This is absolutely absurd and uncalled for. - -
BBVA Compass customer in Texas
Apr 10, 2016
* Source: CFPB Complaint Database
BBVA Compass response to complaint:
Closed with explanation
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