BBVA Compass Bank Account Or Service Complaint

Checking account Deposits and withdrawals

BBVA Compass Bank account or service department,

Checking account Deposits and withdrawals Texas

I recently opened a business account with BBVA in - 2016, and ever since then, I have been having issues with logins, password retrievals and the rest. The most painful thing was when - of my clients wired money into the business account and subsequently had to wire some into the company 's brokerage account. The wire transfer was cancelled and hence, account frozen. I have gone to the local branch at - T- to make complaints, but all to no avail. I was told they could n't unfreeze the account because whoever froze it is still unknown and neither do they know the reason behind it. This is a business account, and I have n't been able to conduct business the way I should. All I want is to withdraw all my cash and possibly close my account with them. If no resolution is reached in couple days, I will proceed with legal actions. This is absolutely absurd and uncalled for. - -

BBVA Compass customer in Texas
Apr 10, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more