American Advisors Group Mortgage Complaint

American Advisors Group Mortgage department,

Reverse mortgage Credit decision / Underwriting Michigan

I have been helping my sister apply for a reverse mortgage. I bought a home approximately 16 yrs ago through a mortgage and sold it to her on a land contract to help her out. Difficult times costs her a second job so it got tough for her to make the payment these past few yrs. When she turned - she applied for a reverse mortgage ( - 2016 ). At that time she stated she had a land contract and asked if there would be any issues-we were told no. Now after three months and $450.00 in an appraisal fee, there are issues. They are accusing us of trying to get money falsely. I am not sure where this is coming from. I owe $11000.00 on the mortgage, she owes me more and the funds she would get from the reverse mortgage were $22000.00. I would be taking a loss on the home but one does what ones has to when helping family. Main goal was to get her out of a mortgage payment. Our issue is the timeline this has taken and the guarantee she qualified for this mortgage-paid out $450.00 and then told no.