Ocwen Mortgage Complaint

Ocwen Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Arizona

On - -, 2016 I submitted an electronic withdraw payment from my - account to pay my mortgage with Ocwen Loans. On - -, 2016 I received an email, on my bank statement, and electronic withdraw statement from my bank that the funds were withdrawn from my account and sent to Ocwen. Ocwen reported to me that they did not receive the funds until - -, 2016, making it 30 days late. Because it has been 30 days late, it is now showing on all three of my credit report. I talked to - - an escalation department manager. I emailed him documents that showed that the funds were sent and paid on - -, 2016. He talked to his accounting department, they reported to him, and he reported to me on my voicemail that they can not remove the 30 days late from my credit report. I 'm not satisfied with their decision, and I want the 30 days late to be removed from my credit report. I showed proof that this payment was paid in full by the - of -.