Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer need information about my balance/terms

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms California

We have been contacted over and over for the past year by Navient student loans and they say our loan number is -. These are loans we believe we paid under several other companies like -. We have begged over and over for them to PROVE the loans and show us paperwork. They have not provided us that information but harrassed us enough that we are now paying the loan to Navient - - - pa -. We are asking for proof we owe this money as it is - dollars and we just want proof. Can you help us? - - - - -, - Ca - - - -. If they can not prove, can we get our money back??? The schools that might be involved are - -, - University, - - University, - - University, California. I can not say which school these loans are associated with as they will not provide proof.

Navient Solutions, Inc. customer in California
Apr 02, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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